Refund policy

Last updated: October 23, 2026

60-Day Money-Back Guarantee
We want you to be happy with your order. If you are not, contact us within 60 days of the day your order was delivered and we will give you a full refund of the purchase price.

How to request a refund
Email us at dvecom7@gmail.com or use the form on our Contact page. Please include your order number and the email address you used at checkout. We will reply with the next steps.

Returns
Returns are free. If we ask you to send an item back, we cover the cost of return shipping. Please contact us before sending anything back so we can give you the correct return instructions.

Damaged, defective or incorrect items
Please check your order when it arrives. If an item is damaged, defective or not what you ordered, contact us within 60 days of delivery with a photo and we will make it right with a replacement or a full refund.

How refunds are paid
Approved refunds are issued to your original payment method. Depending on your bank or card issuer, it can take up to 10 business days for the refund to appear on your statement.